Sunday, November 11, 2007

I guess one potentially interesting effect of Facebook "brand profiles" is that maybe companies will write 'bots for brands rather like IRC chat-bots. If you're going to have a "relationship" with a brand it had better be a little bit animated. Could we see a revival of chatbot AI research?

1 comment:

zby said...

Last year at Cross Media Week in Amsterdam I've been on one session on chatbots. It looks like definitely there is a lot of buzz there. The interesting thing was they've started using bots with faces - and the statistics show it works. I would say that is quite disturbing. And by the way: